During pregnancy, your body and finger size may change, which may affect how your ring fits.

During the Care+ service period, we can provide one free size exchange to help SofiRing better adapt to your changing body, so your health tracking can continue to support your everyday life.

This service can be used once during each Care+ coverage period.

After purchasing Care+, you will receive priority customer support.

Whether your question is about product use, connection settings, size selection or after-sales support, our Care team will prioritise your request and do our best to help resolve it properly.

• Care+ only applies to the SofiRing smart ring linked to the original purchase and cannot be transferred to another product or order.
• Replacement products are usually the same model, colour and size.
• If the original model, colour or size is temporarily unavailable, we will contact you and offer an equivalent alternative.
• Care+ replacement support applies to product quality faults that occur under normal use.
• Cosmetic appearance issues are not covered by Care+, including scratches, wear, finish chipping, colour changes or other signs of daily use.
• Damage caused by misuse, accidental damage, loss, theft, unauthorised disassembly or improper use is not covered by Care+ replacement support.
• Care+ does not affect your standard warranty rights or any consumer rights you may have under local law.