SofiRing S10
Product selling points
- Medical-grade health monitoring with dual-chip heart rate detection, more accurate than ordinary single-chip technology.
- Industry-leading sleep monitoring with multi-angle scientific analysis of your sleep.
- Wireless charging for a refined and elegant experience.
- AI analyzes your health and activity, providing you with scientific adjustment suggestions.
- Free app, compatible with Android and Apple systems.
- Our brand is popular in Europe and America, with free returns and worry-free after-sales service.
FAQ
1. Where is the ring shipped from?
We have multiple warehouses worldwide, including in Europe and North America. Depending on your delivery address and stock availability, your order is automatically shipped from the nearest warehouse. Worldwide shipping is free, with estimated delivery in 3–15 days.
2. What happens if I ordered the wrong size?
No problem. Please contact our customer support team and you can exchange the ring free of charge. To save time, we recommend checking your size carefully in advance using our sizing guide.
3. How do returns work?
If you experience any issue during use, please contact our customer support team first. If the issue cannot be resolved, we offer a free exchange or return. In most cases, the return address will be arranged within the recipient’s country. Depending on order credibility or customer trust factors, a refund before return may also be possible.
4. Which finger can I wear the ring on?
We recommend wearing it on your index finger, middle finger, or ring finger.
5. How long does the battery last?
Typical battery life is up to 5 days. If multiple features are used heavily, battery life may be shorter.
6. Where can I get the smartphone app?
The app is available free of charge on the Apple App Store and Google Play Store. You can also scan the QR code inside the packaging for direct access to the download page.
7. Do I need to keep my smartphone with me at all times while wearing the ring?
No. The ring has built-in storage and can save activity data temporarily. As soon as it comes near your smartphone, the data syncs automatically with the app. For more detailed workout records, please select the relevant workout type in the app before you start tracking.
8. Can I wear the ring in the shower or while swimming?
Yes. Sofiring S10 is rated 5 ATM for water resistance and is suitable for everyday wear as well as swimming.
Sleep Monitoring
24/7 health monitoring
Please visit a physical jewelry store to measure the inner diameter of the ring that fits your finger, and then choose the size according to our size chart. This way, you will get the most suitable ring. If you are unable to test it in a store, you can measure it using the method described below.
Step 1:
Take a string or a strip of paper and wrap it around your finger.
Step 2:
Make sure the string or paper strip is snug but not too loose or too tight around your finger, so you get the correct size.
Step 3:
Mark the spot where the string or paper strip overlaps.
Step 4:
Measure the length of the string or paper strip in millimeters. Compare the circumference with the chart below to find your ring size.
Step 5:
If your measurement falls between two sizes, please choose the smaller size. If you already have a suitable ring, you can simply measure the inner diameter of the ring to select the correct size.
Please visit a physical jewelry store to measure the inner diameter of the ring that fits your finger, and then choose the size according to our size chart. This way, you will get the most suitable ring. If you are unable to test it in a store, you can measure it using the method described below.
Step 1:
Take a string or a strip of paper and wrap it around your finger.
Step 2:
Make sure the string or paper strip is snug but not too loose or too tight around your finger, so you get the correct size.
Step 3:
Mark the spot where the string or paper strip overlaps.
Step 4:
Measure the length of the string or paper strip in millimeters. Compare the circumference with the chart below to find your ring size.
Step 5:
If your measurement falls between two sizes, please choose the smaller size. If you already have a suitable ring, you can simply measure the inner diameter of the ring to select the correct size.
Size Chart
| Ring Size | Inner Diameter | Circumference |
|---|---|---|
| #7 | 17.9 mm | 56.2 mm |
| #8 | 18.3 mm | 57.5 mm |
| #9 | 19.2 mm | 60 mm |
| #10 | 20 mm | 62.8 mm |
| #11 | 20.9 mm | 65.4 mm |
| #12 | 21.6 mm | 67.8 mm |
| #13 | 22.4 mm | 70.4 mm |
| #14 | 23 mm | 73 mm |
Specification
| Material | Aluminum Alloy |
| Bluetooth | BLE 5.1 |
| Battery Life | 5–7 days |
| Charging Time | 0.5 hour |
| Water Resistance | 5 ATM |
| Gesture Control | Supported |
| Health Data | Heart Rate / Blood Oxygen / Blood Pressure / Sleep |
| Sports Modes | Running, Strength Training, Cycling, Swimming, etc. |
FAQ
What's in the box?
- Smart ring
- Wireless charging station
- Charging cable
- User manual
What is the name of the app and are there any subscription fees?
The app is called Qring, can be downloaded from the app store, and is completely free.
Which languages does the mobile app support?
Can I exchange if I bought the wrong ring size?
You can exchange for free, and there’s no need to wait for the ring to be returned—we’ll ship the new ring right away.
How can I best make sure which ring size I need?
- You can measure several times using the measurement method and take the average value.
- If you have bought rings before, you can use the size of those rings as a reference.